The Best Business Dining Etiquette: How to Dine Like a Pro on Your Sales Trip
Sales trips often include meals where business and relationships intersect. Whether you're dining with a potential client, a business partner, or a fellow team member, understanding proper dining etiquette can make a powerful impression. Here's how to approach business dining with confidence, from selecting the right venue to tipping appropriately and mastering the art of conversation.
Choosing the Right Restaurant
Selecting the perfect restaurant sets the tone for your meal and demonstrates your attention to detail. Here are some tips to make the best choice:
Consider Your Guests’ Preferences: Research dietary restrictions, cultural preferences, or favorite cuisines ahead of time. Asking subtle questions beforehand shows thoughtfulness.
Opt for Quiet, Professional Settings: Look for venues that balance an upscale atmosphere with a noise level conducive to conversation. Steakhouses, Italian bistros, or modern American eateries often strike the right balance.
Use Reliable Resources: When unfamiliar with the city, tools like Yelp, OpenTable, or Google Reviews can guide you. Look for keywords like "business-friendly," "quiet ambiance," or "private dining rooms."
Example: If visiting Chicago, Gibson's Bar & Steakhouse is a classic choice for a professional meal.
In New York City, try Le Bernardin for an upscale experience or Bryant Park Grill for something casual yet refined.
Appropriate Tipping
Tipping is more than a courtesy; it's a reflection of your professionalism and respect for the service industry. Follow these guidelines:
Standard Tipping Rates: Leave 20% of the total bill for standard service. For exceptional service, 20-25% is appropriate.
Handle the Bill Discreetly: If you're hosting, ensure you receive the check without disrupting the flow of the meal. Some restaurants allow you to pre-arrange payment for seamless handling.
Tip on Pre-Tax Amounts: Calculate the tip based on the subtotal before taxes to adhere to U.S. customs.
Navigating Conversation During Meals
Business meals are not just about the food; they’re about building relationships. Here's how to steer clear of faux pas and foster meaningful dialogue:
Start Light: Begin with casual topics to ease into the conversation. Mention the city, the restaurant, pets, children or shared experiences.
Balance Business and Personal Talk: While the meal may have a business purpose, avoid diving straight into heavy topics. Gauge your guest's comfort and gradually transition into professional matters. Years ago, I was exposed to a great rule about business dinner’s that I will share: never bring up business first- let the customer do it. It’s a great rule because inevitably the customer will bring up business (even if you have to wait until dessert!).
Be Attentive: Listen actively, maintain eye contact, and avoid checking your phone. Engage in reciprocal conversation rather than dominating it.
Additional Tips for Success
Table Manners: Brush up on basic etiquette, like using utensils correctly and waiting for everyone to be served before eating.
Stay Sober: Limit alcohol consumption—if you’re comfortable drinking at all—to ensure professionalism. Do a rotation of water to alcoholic beverage if planning to entertain for a longer duration.
Dress Appropriately: Your attire should align with the formality of the restaurant and reflect your company’s image.
Resources for Finding the Right Spot
When you're in an unfamiliar city, these tools can help locate an ideal dining venue:
Yelp or Reddit: Search for "business lunch" or "professional dinner" to filter results based on your needs.
OpenTable: Use filters for ambiance and check reviews for mentions of "quiet" or "private dining."
Travel Guides: Websites like Eater or local magazines often curate lists of top restaurants tailored to business travelers.
